Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you supply willingly. This comprises your name, company name, email, phone, delivery locations, and any particular specifications for your floral requests. Payment details are collected when you place orders, but are handled securely via our payment partners.

For our corporate customers, we may obtain extra business information like company registration data, preferred delivery timelines, and budget expectations to tailor our service to your corporate needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Sprig Stone Press respects your privacy and does not sell your personal data to others. We only disclose information when essential to deliver our services or when required by law.

We might share essential information with trusted service collaborators who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your data and use it solely for the services they supply to us.

We may disclose data when mandated by law, a court order, or a government request. We may also share information to defend our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This covers secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security measures, no internet transmission method is completely secure. We regularly update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on relevant laws, you may be entitled to access, modify, delete, or limit how your information is used.

To exercise these rights, contact us via the details at the end of this policy. We will reply within a reasonable period as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

Our site employs cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings via your browser preferences. However, turning off some cookies may impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only Sprig Stone Press and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party websites you access through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will update the "Last Updated" timestamp at the top of this document.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.